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How We Work

The Gordon Eadie
Process

Five Steps to Your Dream Landscape

Every great landscape begins with a great conversation. Our five-step process is designed around you — ensuring transparency, collaboration, and a result that exceeds your expectations at every stage.

From the moment we arrive on your property to the day we hand you the keys to your completed landscape — and beyond — you'll have a dedicated team committed to your complete satisfaction.

Begin the Process
Gordon Eadie design process
Step by Step

The Full Journey

01
Phase One
Consultation & Site Visit

We come to you. Our principal designer meets on-site to walk the property, understand your vision, lifestyle needs, and realistic budget — with complete transparency from the very first conversation.

  • On-site property assessment
  • Vision and lifestyle discussion
  • Budget and scope review
  • Soil and drainage evaluation
  • Photography and measurements
02
Phase Two
Design Proposal

Our design team develops a detailed plan with material specifications, plant selections, renderings, and a clear project scope document — giving you a precise picture of the finished result before a single shovel breaks ground.

  • 2D/3D design plans
  • Material and plant selection
  • Detailed project scope
  • Fixed-price quotation
  • Timeline and milestone schedule
03
Phase Three
Installation

Our certified, uniformed crews bring your design to life with precision craftsmanship. You'll have a dedicated project manager as your single point of contact throughout, with regular updates at every milestone.

  • Certified crew assignment
  • Dedicated project manager
  • Regular progress updates
  • Clean worksite at all times
  • Milestone sign-offs
04
Phase Four
Walk-Through & Handover

We review every single detail of the completed project together before considering the work done. Your satisfaction is our standard — not our starting point. We don't leave until everything is exactly right.

  • Comprehensive site walk-through
  • Punch-list completion
  • Care & maintenance briefing
  • Warranty documentation
  • Final sign-off
05
Phase Five
Ongoing Care & Follow-Up

Our relationship doesn't end at project completion. We check in regularly, offer seasonal maintenance programs, and stand behind every element of your installation through our comprehensive warranty program.

  • 30-day and 90-day check-ins
  • Warranty program coverage
  • Seasonal maintenance programs
  • Lighting and irrigation audits
  • Enhancement and upgrade services

Sample Project Timeline

A typical mid-scale residential project from first consultation to completed installation. Timelines vary by scope and season.

1
Week 1–2
Consultation & Assessment
2
Week 3–4
Design & Proposal Delivery
3
Week 5–10
Installation & Build
4
Week 11
Walk-Through & Handover
Our Guarantees

What We Commit to You

📋
Fixed-Price Quotes

No hidden costs or surprises. The price we quote is the price you pay — we stand behind every number.

📅
Reliable Timelines

We set realistic schedules and we keep them. If anything changes, you hear from us first — immediately.

🛡️
Full Warranty Coverage

Every installation is protected by our comprehensive warranty program. You invest with confidence.

📞
One Point of Contact

Your dedicated project manager handles everything — no bouncing between departments or departments.

Satisfaction Standard

We don't consider a project complete until you're fully satisfied. Your sign-off is our final approval.

🌱
Follow-Up Program

30-day and 90-day follow-up calls ensure your landscape is performing exactly as designed and expected.